I live in Toronto and work in Hamilton, so I drive every day. Today was a bit different. I almost got to work when suddenly some noise started to be heard at the rear of my car. This was at about 5pm. Worried that something bad happened and I wouldn't be able to drive back to Toronto, I called Zagros to see if they can look at my car tonight. The gentleman over the phone told me that they are about to close and that I can leave my car overnight, so they take a look at it tomorrow, but when he found out that I needed to go back to Toronto, offered to bring the car and look at it right away. After taking my car for a quick test drive, the problem was diagnosed here and then - broken shock and shock mount. The mechanic assured me not to worry and that I will be on the road in no time. He ordered the part, which arrived very quickly, and did the repair despite staying later than he was supposed to, because the shop closes at 6pm. I cannot be more thankful, my car is fixed and I got back to Toronto safely! Recommend this place for anyone who wants honest, quick, efficient and above-and-beyond customer service! Thank you!
Sergey Kublanovskiy Aug 8, 2022