Month: February 2025

This place has been so good to me over the years. I recently came in because my car was making a loud humming noise, and wasn't as powerful when accelerating. The guys in the shop told me that my catalytic converter was locked... and that it would cost me around $1000 to repair... BUT the technician Joe told gave me a solution that only costed me aroundd $60, and my car is surprisingly good as new! These guys have always been so honest with me and I really appreciate that. So if you want a place that will keep it right to the point, this is the one for you :)

EF Jul 7, 2025

My 2008 Toyota RAV4 broke down and was beyond my knowledge for fixing it. I had it towed through CAA since this was a CAA approved shop. They were able to fix it by the next day as they had other vehicles ahead of me to work on. When I got my SUV back I drove it a bit shopping and it broke down again. The next day when the shop was open again I brought it in and got it fixed no charge as it was only a small issue. I found the receptionist kind and understanding and Yousef was great to show me how they fixed the issue. I still don’t understand what happened but my dad does (he’s in BC so can’t help too much other than give me advice how to proceed) and he approved their solution. I will definitely use their shop again if my Betsy needs repair.

Carrie Davis Jul 7, 2025

Good people great service

Ajayvir Singh Jun 6, 2025

I've been a customer at Reliance Auto Mechanic on Cannon St. In Hamilton for about 5 years. I drive a 2011 Honda Fit with lots of km. on it. I have had good experiences with every visit. Joe, who runs the garage and is the senior mechanic is, in my opinion, a totally excellent mechanic, totally honest, a really good communicator, a man of his word, and occasionally has gone out of his way to meet my time needs,. Etc. My 5 star rating of Reliance reflects my very excellent experiences there. I have no personal or business connection with Reliance other than getting my car serviced. I go there because it's near my home..

Sam Robinson May 5, 2025

Good service , not trying to ripoff the customers, great work

Indi Apr 4, 2025

Good thank you

John Da Costa Mar 3, 2025

I would recommend this place. Good and efficient works, even diagnosed and fixed a small issue for free.

Jimmy Zhu Jan 1, 2025

Decent people

D Jheri Curl pimp Nov 11, 2024

Great service, super friendly staff! I also like how they always use OEM parts, especially considering how well they price their services. I will definitely be coming back here

Vanessa R Sep 9, 2024

I had a dealership estimate of $2,000.00 for replacement of front and rear rotors and pads plus brake fluid exchange. Joe examined the brakes, and said I only needed rear pads and rotors with caliper service. This service was less than a quarter of what dealership was going to charge. Great service. Work done quickly while I waited.

Joan Sopkow Jul 7, 2024

I can not say enough good things about Reliance Auto. I recently moved to the area and had an emergency with my CR-V. I was able to get my car towed directly there and they were able to give me a diagnosis that day even though it was late in the afternoon and work was completed by early the following day. The price was beyond fair and I am forever grateful.

Claire C Jul 7, 2024

Excellent service best shop in Hamilton quality work fair prices.

Charles james Hayhoe Jul 7, 2024

Brought in car for one service, they discovered a problem and were able to quickly fix that one too. Great prices and fast service. Thank you!

Sasha Stec Jun 6, 2024

Whenever I visit the shop, Joe and the team always make me feel well taken care of.

Kristian Reimer Jul 7, 2021

The booking was smooth. The time to address my issues and to get the car back was very timely. The assessment of what needed to be done was thorough and good. The repairs were well done

Murray Hulley May 5, 2024

Excellent service, honest, fair prices and finished early. I had my vehicle towed here after my friend recommended them. I had my subframe break and I thought it would be a long wait because it's not a stocked part and hard to get. They found me a used one the same day and saved me money. They told me it would take 3 days to install. It was done in 3 days. I had a couple parts in my back seat and they install them free of charge since they were in the same area. They kept me in the loop every step of the way. That was a few weeks ago and it still drives great! Like a brand new vehicle! This will now be my regular shop!

seeya205 May 5, 2024

Always good service. I've been coming here for about two years and I trust the sevice and pricing. I had my car fully serviced because I was going on a 16 hour drive. Joe made sure my car was safe for the trip. My plans were changed but I'm glad the car was fully serviced. Joe is always professional and he explains any concerns prior to doing the work. This is very important when you're on a budget. I will keep coming back.

JJ May 5, 2024

Honest, fair pricing, quality work. Took me in same day for a safety, had me out, work done and saftied within 4-5 hours. A++ recommended from me.

Jacob Anderson Apr 4, 2024

The staff is always friendly and they do great work.

Sharon Kane Apr 4, 2024

We would give 6 stars if we could. We had our check engine light come on nearby on 403, they were able to see us right away, had the job done in half the time estimated at a reasonable rate and with $ off our CAA membership. Able to continue our road trip safely. Thanks again!

Sharon Saxon-Buri Apr 4, 2024

Fast, friendly, and affordable service. I took my car in for a brake replacement, and was pleasantly surprised with the price and the quick turn around time. The staff were engaging and helpful - answering all of my questions. Will definitely come back for all of my maintenance and repairs in the future 🙂.

Micheal Grisdale Apr 4, 2024

Good service. Honest work.

Paras Chhabhaya Apr 4, 2024

Very good service. When I called the shop today, I was immediately connected and my questions were answered very clearly. At the time I came, people welcome and completed the work very quickly in a friendly manner. Thank you Reliance Auto.

Thanh Tung Nguyen Apr 4, 2024

The staff at Reliance is amazing.The team was very professional.Joe had explained everything he was doing to give me the Best Rate and Service on my car.I could not be happier with Reliance. I will be using them again with any future repairs. This is the place to go for your Repairs. Thankyou again for your amazing service.

Lorraine Mcnair Mar 3, 2024

Reliable reliance is exactly what a 💯 %

Anado Johnson Mar 3, 2024

This is the most honest shop I’ve ever been to! It’s affordable and quick service ! I will forever be bringing my car to this place !

Alexis Bennett Feb 2, 2024

Had damage to my radiator hoses on an old BMW. They fixed it well, and stayed after hours to show me that the steam coming from the radiator after the repair was leftover coolant from the initial leak and that it was all good and they were chill about it. Appreciate the care and good service on the repair

Eric Solomon Dec 12, 2023

Good job

Pavel Slivka Dec 12, 2023

Great!

Bruce McLeod Dec 12, 2023

Thank goodness for Joe at Reliance ! If it wasn't for him, I would be taking the bus because he has rescued me and my s#!+box truck more times than I can count! He is never too busy to address whatever Fresh Hell is occurring with my ancient truck, and he always ensures that it is safe for my son and me to drive. As soon as I win the LottoMax, I'm going to buy an EXTREMELY expensive fancy truck, and I will only allow Joe to perform its regularly scheduled maintenance (when my butler brings it in to Reliance of course-because I'll be on a beach somewhere...)

Carie-Anne Nov 11, 2023

The guys here are welcoming and have very good knowledge about cars. Though I drive a German, Joe had the fox figured out with ease. Plus I got some aftermarket parts installed. Love it! Def my guy/ garage in Hamilton!

Clifford Jude Nov 11, 2023

I was so sad when I lost my mechanic (retired) until I found Reliance!!! Professional, friendly staff, reasonable prices and efficient service. Highly recommend 👌 Well done!!! Thank you.

Melissa Truelove Nov 11, 2023

Excellent customer service. Professional and friendly staff. Great advice and recommendation.

Love Brar Nov 11, 2023

Very good customer service and reasonable rates. Joe is very calm and patient and explains the issue in detail always gives good advice.

Love Brar Nov 11, 2023

Good place for repairs

Sirshendu ghosh Oct 10, 2023

Best spot to go, friendly and great service. Good pricing and very honest. Would highly recommend

Taryn Albert Oct 10, 2023